Behind scenes chimpanzeesBehind scenes chimpanzees

** URGENT NOTICE **
Please note that, as of March 16th, 2020, all Behind the Scenes Visits to the Chimpanzees bookings have been suspended. Great apes are so closely related to humans that we will not take any chances of them being infected with the COVID-19 virus. This is likely to continue until Kenya is free and clear of the infection.
We thank you for your patience and understanding.
**

Enjoy a unique opportunity of viewing chimpanzees behind the scenes and learn more about the day to daycare of the chimpanzees in our care. Chimpanzees are not indigenous to Kenya and Sweetwaters Chimpanzee Sanctuary is the only place to see them in Kenya. Get exclusive access and see the chimpanzees during their feeding time and as they engage in enrichment activities within their enclosures.

Booking Conditions

  • Group size restricted to 6 people and subject to the welfare of animals at the time of your visit
  • Absolutely no physical contact will be allowed between chimpanzees and visitors
  • Visitors will not be allowed to feed the chimpanzees (feeding only done by caregivers)
  • To minimize the possible transmission of human diseases, visitors are asked to maintain a distance of 4 meters from the chimpanzees.
  • If you are sick with a cold, flu or any other contagious illness, a visit behind the scenes at the Chimpanzee Sanctuary will not be possible.
  • All behind scenes visits will be accompanied by Sweetwaters Chimpanzee Sanctuary staff member
  • Maximum 6 people per group
  • If the chimps become uncontrollable chimpanzee sanctuary staff reserve the right to ask the visitors to leave
  • Photography will only be allowed outside the chimps houses

This activity is available daily for an hour at 7:3012:00 and in the evening from 16:30. Book your behind the scenes tour here.

For more information, contact us on reservations@olpejetaconservancy.org or call us on + 254 (0) 707 187 141.

You can watch a vlog on how exciting the Behind the Scenes activity is here (from 3:05).

TEMPORARY CHANGES TO PAYMENT AND CANCELLATION POLICY EXTENDED TO DECEMBER 15TH, 2020
As the world has continued to grapple with the effects and unprecedented circumstances occasioned by the COVID-19 pandemic, we are extending changes to our payment and cancellation policies to mid december,2020. We effected these changes in March as a means to assist our clients during this trying time.

As an organization, we will work with all clients and partners to ensure that we are as flexible and accommodating as possible during this difficult period. If you need assistance please contact our reservations staff (reservations@olpejetaconservancy.org) who will be pleased to assist you in any way they can.

New payment Policy

1. If a booking is made within seven days to arrival, full payment will be expected immediately after making the reservation.

2. If a booking is made at least one month prior to arrival, at least 30% deposit will be required within 7 days and the balance paid in full at least 7 days to arrival date

New Cancellation Policy

1. If a booking is cancelled 60 - 30 days to arrival, 20% of the total booking value will be charged.

However, we will also offer guests the opportunity to postpone their booking to a later date at no penalty. Given the unpredictable nature of the COVID outbreak, we will offer clients the opportunity to further postpone their bookings in the event that the outbreak continues to disrupt global travel significantly after the first postponement.

2. If a booking is cancelled 30 - 7 days to arrival, 30% of the total booking value will be charged.

However, we will also offer guests the opportunity to postpone their booking to a later date at no penalty. Given the unpredictable nature of the COVID outbreak, we will offer clients the opportunity to further postpone their bookings in the event that the outbreak continues to disrupt global travel significantly after the first postponement.

3. If a booking is cancelled within 7 days to arrival, 100% of the total booking value will be charged.

However, we will also offer guests the opportunity to postpone their booking to a later date at no penalty. Given the unpredictable nature of the COVID outbreak, we will offer clients the opportunity to further postpone their bookings in the event that the outbreak continues to disrupt global travel significantly after the first postponement.

For further information please feel free to contact Richard Vigne, Managing Director on richard.vigne@olpejetaconservancy.org